CTBC Bank achieves major milestone with Avaloq to offer an enhanced private banking experience in Hong Kong and Singapore

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Taiwan-based CTBC Bank has successfully implemented the Avaloq Core Platform to digitally transform its private banking business. The new platform enables CTBC Bank to offer specialized private banking products and services in Hong Kong and Singapore.

CTBC Bank is the largest privately owned bank in Taiwan and commands a strong international presence, with 219 banking service outlets in 14 countries across Asia and North America. Ranked as the most valuable brand in Taiwan’s financial industry in the Brand Finance Banking 500 report, CTBC Bank continues to aim for further growth by enhancing its offering, expanding in overseas markets and investing in digital capabilities.

The Avaloq Core Platform supports the expansion of CTBC Bank’s private banking business by optimizing and automating functions such as client relationship management, accounting and compliance. It streamlines the bank’s workflows across the front, middle and back office, while consolidating its systems into a single platform. Regulatory checks are fully integrated into the new core platform, which further strengthens CTBC Bank’s risk management capabilities as it moves to offer more sophisticated investment products and services across jurisdictions.

Freddie Chen, Head of International Private Banking at CTBC Bank, said: “The successful implementation of the Avaloq’s core platform in our Hong Kong and Singapore operations significantly improves our ability to offer specialized private banking services. Our new core platform supports us in further expanding our private banking offering and streamlining operations while ensuring compliance with regulations across different markets. We are glad we can rely on the expertise and support of Avaloq as we continue to enhance our private banking business globally. Looking ahead, our clients can depend on our steadfast commitment to technological innovation, service quality and to building their wealth over generations.”

Eliza Chang, Regional Director for North Asia at Avaloq, said: “The private banking sector in Singapore and Hong Kong is currently undergoing a remarkable transformation, and we are proud to work closely with CTBC Bank to drive this change. Thanks to our specialized core platform, we empower CTBC Bank to further extend its digital capabilities, optimize its processes, and create an exceptional banking experience for its private banking clients. We take pride in the role Avaloq plays in helping CTBC Bank to grow its private banking business in Asia, and we look forward to further strengthening our partnership over the long term.”

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Edmund Shing, PhD

Global Chief Investment Officer
BNP Paribas Wealth Management

Edmund has over 29 years of experience in financial markets in a wide variety of positions, ranging from proprietary trading to portfolio manager in a number of financial institutions in London and Paris.  He previously held the role of Global Head of Equity and Derivative Strategy at BNP Paribas in London from 2015 to 2020, and has been Chief Investment Officer at BNP Paribas Wealth Management since November 2020.

Edmund is responsible for piloting our investment strategy and will continues to rollout out recommendations and themes with actionable advice that brings our expertise to our clients and support to our client-facing teams.  In this time of change, his expertise in following and anticipating markets is a true value added for both our customers and those at Wealth Management who serve them.

Edmund has a PhD in Cognitive and Computing Science from the University of Birmingham in the United Kingdom, and has done advanced studies in Knowledge-Based Systems and in Experimental Psychology.  He is an EFFAS-certified financial analyst. He has also authored the book “The Idle Investor” published by Harriman House in 2015, proposing 3 simple investment strategies that take only a few minutes to execute per month.

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