Deutsche Bank Private Bank looks to speed up the client onboarding process with the launch of a new solution enabled by agentic artificial intelligence that focuses on source of wealth.
Deutsche Bank Private Bank has launched an agentic-enabled source of wealth (SOW) solution, according to an announcement.
SOW is a part of the know-your-customer (KYC) process that requires banks to establish and document how prospective clients accumulated their wealth. The new solution will support the automation of research, documentation, and the preparation of such data using information available within the client case and from approved external sources. It will analyze this information, identity identify gaps or inconsistencies, and prepare assessments for human review.
The solution has been live in the Singapore and Hong Kong booking centres since the beginning of September. It also been made available for advisors in Dubai for accounts booked in Singapore and will be rolled out across other wealth management centres in due time.
Emerging markets: forecasted acceleration
According to the bank, the emerging markets business, which includes Asia Pacific, Middle East, Africa, and Latin America, is forecasted to onboard approximately 30% more clients in 2026 compared with 2025 with the new tool.
“This Agentic AI solution helps us make a complex process more efficient, consistent and scalable while maintaining robust controls and human oversight. As we continue to embed AI across our global operations, this initiative demonstrates how technology can address practical business challenges and improve client onboarding. We developed it with a clear principle in mind: while tasks can be automated, accountability remains with our people,” said Yiping Li, Deutsche Bank Private Bank’s chief operating officer.
“This use case demonstrates how AI can support both strong controls and a better client experience. By reducing manual and repetitive tasks, we enable our relationship managers to focus more on advising clients while maintaining the high standards expected by clients and regulators. It is a practical example of how technology can improve productivity while strengthening the quality and consistency of our processes,” added Marco Pagliara, the German private bank’s head of emerging markets.
