J.P. Morgan Wealth Plan Helps Chase Customers Create 1 Million Plans



NEW YORK–(BUSINESS WIRE)–J.P. Morgan Wealth Management’s Wealth Plan has helped customers create more than 1 million personalized plans. The tool reached this milestone just over a year since its launch.

Available for free in the Chase Mobile app and on Chase.com, Wealth Plan is a digital money coach that gives customers a full picture of their finances and helps them plan, save and invest, all in one place. Users can also schedule to speak to an advisor right from the tool.

“Planning helps people think about what they truly want in life. It’s not enough to say you want to retire. Yes, but when? Where? These are key and hard questions that we all need to think about,” said Kristin Lemkau, CEO of J.P. Morgan Wealth Management. “We wanted to help with that process and create a tool to make goals feel more real and achievable. This milestone shows that we did.”

With Wealth Plan, users can set and track short-term goals, like a vacation, and long-term goals, such as buying a home or retirement, in real time and get personalized step-by-step guidance and insights. A goal simulator shows customers how different decisions made today can impact their financial future.

Over 10 million customers are using Wealth Plan to update plans, get assistance to stay on track and get closer to their dreams. The data accounts for activity in the last 90 days. The most common goals Wealth Plan users are working towards are Retirement and Travel, in that order.

“We know that those who have a plan are much more successful at achieving their goals. So we created a powerful but easy-to-use planning tool to help our clients achieve their dreams,” said Sam Palmer, whose team created Wealth Plan and who was recently appointed General Manager of Chase Sapphire. “Wealth Plan is innovative because it puts planning directly in customers’ hands, wherever and whenever it’s most convenient for them.”

In the past year, Wealth Plan has won five awards, including Best Digital Initiative and Best Use of Technology in Wealth Management in the 2023 Banking Tech USA Awards, Smart Money Awards winner by Real Simple, and Best New Tool among online brokers by StockBrokers.com.

Wealth Plan has also accelerated the adoption of planning as a first step for investors. Customers have created more than double the number of total plans than in the whole history of J.P. Morgan U.S. wealth management before Wealth Plan.

All J.P. Morgan Personal Advisors clients go through a thorough planning process using Wealth Plan before they can invest. Personal Advisors is J.P. Morgan’s remote advice platform and connects clients with advisors virtually via phone or video. This channel was recently named Best Wealth Management Platform at the 2024 FinTech Breakthrough Awards. With more than 4,000 nominations globally, this award recognizes new products that are making an impact in financial services and technology.

In addition to working remotely with advisors, J.P. Morgan Wealth Management clients can get financial advice in one of 4,700 Chase branches or in many of the J.P. Morgan offices across the U.S. J.P. Morgan Wealth Management also offers a free online trading platform, and J.D. Power recently named J.P. Morgan Wealth Management the #1 Digital Experience for Wealth Management Self-Directed Investor Satisfaction.

The Wealth Plan team, now under Ranjit Samra, who was leading the engineering and build-out of Wealth Plan, continues to make improvements in the tool. “There’s a lot more coming this year in terms of the content in support of the various goals, design, and integrated client experience for Wealth Plan. Stay tuned,” said Samra.

For more information about Wealth Plan visit www.jpmorgan.com/wealthplan

About J.P. Morgan Wealth Management

J.P. Morgan Wealth Management is the U.S. wealth management business of JPMorgan Chase & Co., a leading global financial services firm with assets of $3.9 trillion and operations worldwide. J.P. Morgan Wealth Management has ~5,400 advisors and $900+ billion of assets under supervision. Clients can choose how and where they want to invest. They can do it digitally, remotely, or in person by meeting with an advisor in one of our more than 4,700 Chase branches throughout the U.S., or in one of our offices. For more information, go to www.jpmorgan.com/wealth and follow J.P. Morgan Wealth Management on LinkedIn.



Related Content

Edmund Shing, PhD

Global Chief Investment Officer
BNP Paribas Wealth Management

Edmund has over 29 years of experience in financial markets in a wide variety of positions, ranging from proprietary trading to portfolio manager in a number of financial institutions in London and Paris.  He previously held the role of Global Head of Equity and Derivative Strategy at BNP Paribas in London from 2015 to 2020, and has been Chief Investment Officer at BNP Paribas Wealth Management since November 2020.

Edmund is responsible for piloting our investment strategy and will continues to rollout out recommendations and themes with actionable advice that brings our expertise to our clients and support to our client-facing teams.  In this time of change, his expertise in following and anticipating markets is a true value added for both our customers and those at Wealth Management who serve them.

Edmund has a PhD in Cognitive and Computing Science from the University of Birmingham in the United Kingdom, and has done advanced studies in Knowledge-Based Systems and in Experimental Psychology.  He is an EFFAS-certified financial analyst. He has also authored the book “The Idle Investor” published by Harriman House in 2015, proposing 3 simple investment strategies that take only a few minutes to execute per month.

Media Kit

    Data Protection

    The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

    The Digital Banker Summit

    Moving on from FTX: is 2023 the year of CBDCs?

    Indonesia, Jakarta

    Thailand, Bangkok

    Philippines, Manila

    Contact Us

      Data Protection

      The information you provide will be held on our database and may be used to keep you informed of our and our associate companies’ products and for selected third party mailings. Please tick the box if you would prefer not to be contacted for these purposes:

      Request Nomination Pack

      Error: Contact form not found.

      The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

      Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

      Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

      The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

      Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. 

      Request Nomination Pack

      Error: Contact form not found.