SPOTLIGHT: Moxo wins double honours at the Global Private Banker Innovation Awards 2025

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Moxo
Moxo won two prestigious awards at the Global Private Banking Innovation Awards 2025
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Moxo, an end-to-end client process automation platform for financial institutions, won two prestigious honours at the Global Private Banker Innovation Awards 2025. The company received awards for ‘Best Platform for Client Communication and Engagement – Vendor’ and ‘Outstanding Investment Management Platform – Vendor.’ These victories highlight Moxo’s success in delivering measurable, full-cycle impact across the financial services industry.

Since 2012, Moxo has empowered wealth managers and financial firms streamline their entire client relationship journey by eliminating the chaos of scattered emails, chat apps, and siloed tools. Firms like Keebeck Wealth Management use Moxo to automate client workflows, from onboarding to real-time collaboration. It unifies core tasks — such as secure messaging, document sharing, task management, and approval routing — in a single, secure, and audit-ready environment.

Moxo also equips teams with AI Agents that act as workflow co-pilots. These agents take on mundane, repetitive tasks to eliminate operational friction: they handle data preparation, document validation, intelligent routing, smart reminders, and more. By automating these processes, Moxo ensures service is proactive, empathetic, and personalised, allowing relationship managers to focus on high-touch client advisory that drives retention and growth.

Moxo’s investment solution particularly stands out for simplifying the delivery of high-touch wealth services. Relationship managers use one compliant platform to access and share documents, request necessary files and approvals, and execute transactions. This secure environment ensures they deliver exceptional client outcomes while embedding robust compliance and risk management into every step.

These twin victories highlight Moxo’s role as a trusted partner that helps financial institutions eliminate operational silos, enhance engagement, and strengthen client relationships. By marrying the power of AI with human-led service orchestration, Moxo continues to set new benchmarks for efficiency, compliance, and client experience in global finance.

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      The world’s preeminent Private Banks and Wealth Managers are demonstrating a committed drive in innovation, advisory, new products and services to meet the sophisticated needs of their clients.

      COVID-19
      Amid economic activity revival on the back of the Covid-19 vaccine program, organisations moving from business continuity plans to stable working environments, together with the slightest improvement in unemployment numbers, forced the world to adjust to new realities. Coming to terms with the “new normal”, global investors are now on the look-out for attractive and stable investment opportunities.

      Needs of Private Wealth customers and families worldwide have drastically changed due to the pandemic and banks have had to accelerate efforts to deploy a multi-channel service strategy and safeguard clients’ businesses and wealth against negative impacts of economic uncertainly.

      The Global Private Banking Innovation Awards will recognise the world’s best private banks, wealth managers and asset managers that are championing innovation across advisory, service, products, customer experience and more.

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